Overview
- The model number and serial label are printed on a white or clear label that is adhered to the product itself, or to a pamphlet that is packed with the product.
- You can identify your shower base model number by finding the serial label on your product and then contacting Kohler Co.’s Customer Care Center.
- The serial number starts with the letter “S” and typically starts with SKB, SKS, or SCK. The serial number is eight or nine characters containing numbers and letters. The serial number typically does not include dashes.
- If your shower base is already installed, the serial label will be covered. Contact the Customer Care Center at 1-800-4KOHLER (1-800-456-4537) for assistance.
Acrylic
- The serial label is located on the left-hand side of the shower base.
- Record your serial number and contact the Customer Care Center at 1-800-4KOHLER (1-800-456-4537) for assistance.
STERLING Vikrell
- The serial label can be found on the back right-hand side of the standing or seated shower base.
- Record your serial number and contact the Customer Care Center at 1-800-4KOHLER (1-800-456-4537) for assistance.
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