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  1. KOHLER
  2. Other Products
  3. Troubleshooting

Soap/Lotion Dispensers

Refilling the Dispenser

  • KOHLER® soap/lotion dispensers are designed to be filled from above the countertop.
  • Gently pull the head and pump assembly up from the base. Set the assembly aside.
  • Pour soap or lotion into the top of the base. Check the level in the bottle frequently to avoid over filling.
  • Replace the head and pump assembly.

Replacement Bottles for K-1893

Old Dispenser Assembly

  • Dispenser assemblies manufactured prior to 2005 use a clear bottle with a 1" (25 mm) opening.
  • For a replacement bottle, order kit number 1038230.

New Dispenser Assembly

  • Newer assemblies use a frosted white bottle that has a 1-1/16" (27 mm) opening.
  • The new bottles will NOT fit the old soap dispensers.
  • For a replacement bottle, order part number 1039513.

Soap Squirts Out Instead of Down

  • The consistency of some liquid soaps is thin or watery and may not "squirt" properly from the dispenser.
  • Use a thicker liquid soap, such as Softsoap®, which will dispense from the spout at a more downward angle.

Click Here For Maintenance And Service Parts

1055944-10-A  ©Kohler Co.

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