Model Number Location Overview
- The model number is located on the underside of the sink, either molded into the sink material or stamped with ink.
- Typically the model number starts with a K, such as K-5942.
- In some cases, the model number is preceded by 97 or 87. For example, 975942 contains the model number 5942.
- In other cases, the model number may not be preceded by anything, but will be located in front of the sink dimension, such as 21 X 14.
- Some sinks do not have a model number molded or printed on to them. You can determine your model number by recording the serial number and contacting Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Stainless Steel
- The model number is stamped in ink on the underside of the sink, and consists of four or five digits.
- The serial number is printed on a label that is adhered to the bottom of the sink. In the example above, the serial number is printed under the left side of the bar code.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Cast Iron
The model number is molded onto the underside of the sink. The model number consists of four or five digits and includes a K- prefix.
The serial number is printed on a label that is adhered to the sink.
- Kitchen Sinks: The serial label can be found on the underside of the left basin of a double basin sink, and the underside of the left side of a single basin sink.
- Bathroom Sinks: The serial label can generally be found on the underside of the front side of the sink.
- Bar Sinks: The serial label can be found on the underside of the front side of the sink.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Vitreous China and Fireclay
- The model number is molded onto the underside of the sink.
- The serial number is printed onto a permanent label on the underside of the sink.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Glass
- Since glass sinks are transparent, the model number and serial number are not applied to the product.
- The model and serial number are printed on a label that is found on the outside of the product box.
Product Identification Without the Box
- If the original box is not available, the product can be identified by visiting us.kohler.com and doing a search for glass sinks.
- For assistance finding your model number, contact the Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Pedestal and Shroud
- The serial number is printed on a label that is adhered to the pedestal or shroud. The label is printed in various locations depending on the type of pedestal or shroud.
- Serial numbers are located on the back upper side of the pedestal or underneath the pedestal foot.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Neoroc
- The serial number is printed on a label that is adhered to the bottom of the sink.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
Sterling Vikrell Sinks
- The serial number is printed on a label that is adhered to the backside or underside of the sink.
- Bathroom Sink: The serial label can be found on the backside of the sink.
- Kitchen Sink: The serial label can be found on the underside of the sink.
- Utility Sink: The serial label can be found on the underside of the sink.
- Record your serial number and contact Kohler Co. Customer Care Center at 1-800-4KOHLER (1-800-456-4537).
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